BIOFXN

Pricing & Policies

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Pricing & Policies

Dr. Anna Martin does not submit directly to insurance companies, as many of the services she provides are not covered by insurance. Instead of the patient receiving a hefty bill for non-covered services, and the provider having to provide sub-par service due to insurance limitations...she bills for her time directly. Even though, Dr. Martin does not bill insurance, Dr. Martin can provide you with a Superbill for you to submit to your insurance directly. She also uses Better to help you obtain reimbursement for your healthcare costs. To learn more about the Better app, and how they help with reimbursement, please visit https://getbetter.co/faq. Dr. Martin also takes personal injury claims depending on the case. Please contact her for verification.

What this means to you?
You will only be billed for your time, in 30 minute increments. If Dr. Martin, chooses to use therapies or treatments, she will not bill extra for those services. For example, if she uses cold laser treatment on you during your visit, you will not be charged the extra $150 that we would usually bill for this service on top of the normal visit charge. Instead, it will be included in your normal visit charge. This treatment is not typically covered by insurance. The exception to this is the purchase of products and supplements, equipment, and any type of injection, which are billed out at the normal retail cost. Technology or machines that are used outside of appointments with Dr. Martin are billed to the patient separately. These costs, if any, will be discussed when prescribed.

How much are visits?

If you would like to try to use your insurance, please call your insurance company and ask if Naturopathic medical care is covered and reimbursed to you with an out of network provider Superbill. For your new patient visit, we will most likely be billing codes 99205 (E/M code.) Your bill will be $300, due at time of service. You can then seek reimbursement from your insurance directly or through the Better app.  Follow up visits, will be approx. 30 min and $175 due at time of service with code 99214. Sometimes, depending on the situation, Dr. Martin may also use osteopathic codes 98925-98929 (OMT), 97140 (manual therapy) or 97112 (neuromuscular re-education.) 

The charge for the initial visit is $300 per hour, and future visits are $175 per half hour or $300 per hour. This includes a time of service discount of 20%. All fees are due at the time of service. We require a credit card on file for all patient appointments to hold your spot on the schedule. Dr. Anna Martin does not accept insurance directly, but can provide you with a Superbill for you to submit to your insurance directly or through the Better app. The superbill does not ensure coverage, and we cannot help you with your claim submission or the claims process, other than the Better app which assists you through the process. If you are looking for a superbill to assist you with insurance reimbursement, you must verify your coverage with your insurance company at least 1 week before your initial visit and let us know prior to your visit that you will need a Superbill after paying for your visit. Dr. Anna Martin, Bio FXN, PLLC, are not in any way responsible for your insurance company’s reimbursement of your claim nor can we guarantee coverage of your claim. Dr. Anna Martin may accept personal injury claims depending on the case. Please call to schedule a free brief initial consult. 
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What to expect?
Initial intake visits are a bit longer that follow up visits, which allows Dr. Martin to get to know you and address your health holistically. The first visit is 60 minutes in length.
During the first visit, Dr. Martin listens to your health concerns, gathers a complete and comprehensive medical history, performs relevant physical exams and may suggest additional laboratory tests. It is helpful for you to bring previous lab work (the last 5 years), any relevant imaging and all current medications and supplements to your first visit. You will walk out of this visit with specific treatment recommendations based on your individual needs. Depending on the nature of your complaint, physical therapy and treatment may also be completed during the first visit depending on time limitations and the nature of the complaint. Please wear comfortable, loose fitting clothing, if at all possible, to allow for movement and treatment.
Dr. Martin practices using the least intervention for the greatest benefit: her protocols are designed to address your symptoms while she also creates a plan to address the cause of your illness. Dr. Martin’s protocols are informed by evidence-based research on both natural and conventional therapies.
In most cases it will be worthwhile to have Dr. Martin review your intake and become familiar with your case before the initial visit. If requested, be sure to send the relevant documents to Dr. Anna Martin, ND in advance of your visit. You also might find it helpful in preparation for you to keep a journal, write a chronology or prepare a summary of your health complaints. If you have done so or can do so in advance of the initial visit, please send those documents as well so that you may have fully researched and considered advice, tailored to your specific concerns.

Does Dr. Martin provide telemedicine?
Dr. Martin typically prefers to see patients in person.
However, if circumstances do not permit this, she may at her discretion conduct a visit by phone or media platform. Payment would be taken over the phone at time of service and would be billed at the same rate as a regular visit.

What if I need to cancel a visit?
Because Dr. Martin has limited hours available, we ask that all cancellations be made 48 business hours in advance. This means the Thursday before your Monday appointment, you would need to call to cancel. This allows us to fill the spot with another patient in need of care. The cost of a missed appointment will be the full cost of the scheduled visit. Late show visits past 15 minutes into an appointment will be rescheduled and charged the missed appointment fee. Please help us better serve all of our patients by writing down your appointment time, and giving us as much time to schedule another patient in your stead. Missed appointment fees will be charged to the card we have stored securely in your HIPAA privacy protected patient file. We thank you in advance for your time management and allowing us to spend a full appointment addressing your concerns. You deserve the full allotted time!

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  • Home
  • About
  • Neuro FXN
  • Blog
  • Pricing & Policies
  • Patient Forms
  • Refer a Patient to Us
  • Online Dispensary